Year End Guide

Technical Support:

January through March is the busiest time of year for QuickBooks Technical Support. To get a fast answer, you may want to try an alternative to phone support.

Answers to most questions can be found in the Help system.
To search our updated list of FAQs, go to www.quickbooks.com/support.
If you have an accounting question, contact a QuickBooks-savvy accountant in your area through the
ProAdvisor Program.

If you really need to talk to a Technical Support representative, you may want to time your call to avoid long waits. Technical Support is available Monday through Friday, 6 a.m. to 6 p.m., Pacific Time. The best time to call is before 9 a.m., Pacific Time, on Monday, Tuesday, and Wednesday. You can get more information about technical support bolt

here.

If you're a Premier Plan member, Ecase and chat are available to you bolt here. If you do need to speak to a Technical Support representative, call your priority hotline number. You can find it in your Welcome kit or at the
bolt Members Only site.