What software applications can I access with Remote Access? In order to use Remote Access, do I need to be connected to the Internet? Can a computer be used by others when I'm accessing it remotely? Can other QuickBooks users access the same company file on their computers when a computer is accessed remotely? Do I need to have QuickBooks software installed on both computers? Is Remote Access compatible with MacIntosh? Can Remote Access be used on computers that have firewalls? Are Remote Access connections protected? What is 128-bit Secure Socket Layer (SSL) encryption? Q: What software applications can I access with Remote Access? A: Remote Access Gold and Platinum let you access QuickBooks remotely, as well as many other software applications, including Microsoft Word and Excel. Back to questions Q: In order to use Remote Access, do I need to be connected to the Internet? A: Yes. Both computers must be connected to the Internet. When you sign up for Remote Access, you'll receive a URL that allows you to access your computer remotely. Back to questions Q: Can a computer be used by others when I'm accessing it remotely? A: No. When you use Remote Access, you take control of the computer you're accessing remotely; therefore, no one else can access that computer's software applications. Back to questions Q: Can other QuickBooks users access the same company file on their computers when a computer is accessed remotely? A: Yes. Other QuickBooks users can still access the same QuickBooks company data file. Back to questions Q: Do I need to have QuickBooks software installed on both computers? A: No, QuickBooks software only needs to be installed on the computer you are accessing remotely. Back to questions Q: Is Remote Access compatible with MacIntosh? A: Currently, Remote Access is available only for Windows 95 or higher. Back to questions Q: Can Remote Access be used on computers that have firewalls? A: Remote Access works through firewalls. Back to questions Q: Are Remote Access connections protected? A: We use 128-bit Secure Socket Layer (SSL) encryption to protect your connection. Back to questions Q: What is 128-bit Secure Socket Layer (SSL) encryption? A: 128-bit Secure Socket Layer (SSL) encryption is the highest level of encryption currently supported by commercial web browsers. This is the same type of security used by many financial institutions. Back to questions   *Optional fee based service. Internet access required. Terms, conditions, pricing, features and service options subject to change without notice.