Your Cost Centres telephone and individual mobile reports are available online.
as they have exceeded the email size limit to allow them to be emailed to you.

Prerequisites
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To use the Bilmax21 reports you need Internet Explorer 5.5 SP2 or greater. 
The reports are best viewed using a screen resolution of 1024 x 768.

You must use Internet Explorer to access Telmax because Firefox and
other Web browsers are incompatible with the reporting tools used by the
Telmax Web server.

To display the graphical trend reports at the foot of each report you
will need to install the free Microsoft Web components add-on
For Office 2000/XP (OWC10.EXE) from
http://www.microsoft.com/downloads/details.aspx?FamilyID=982b0359-0a86-4fb2-a7ee-5f3a499515dd&displaylang=en
For Office 2003 and later (OWC11.EXE) from
http://www.microsoft.com/downloads/details.aspx?FamilyId=7287252C-402E-4F72-97A5-E0FD290D4B76&displaylang=en
This software enables Telmax to show charges in graphical form.


Accessing the reports
-----------------------------------------------------
To access your reports online go to https://telcobilling.victrack.com.au

  1.    This will take you to the Bilmax21 web server where you will
        be prompted for a user and password to gain access to your reports.
  2.    Enter your Bilmax21 usernaem and password.
  3.    A successful login will open the Bilmax21 reports and a
        home page will appear.
  4.    Select the month you wish to view from the dropdown list.
  5.    Select the distribution list you wish to use if you have more than
        one, otherwise click OK to take you to the first reporting level.
  6.    Within the Bilmax21 reports there is a help button which provides
        details on how to navigate around the reports as well as explaining
        the key features and functions.
  7.    You can use the show directory as means of quickly getting to a
        specific call detail report.
  8.    You may wish to save the link into your IE favourites for ease
        of access in the future.

To access your individual mobile report login as above
------------------------------------------------------- 
   
  1.	Select the month you wish to view.
  2.	click on the mobile number to display itemised call details.
  3.	Select personal calls by ticking the box. 
  4.	Change filter options to display personal calls (Show P.U.Only). 
  5.	Click on the 'Pay now' button to go to the IPay site to view payment options.

Need to Contact Us
-----------------------------------------------------
Should you require assistance, wish to alter the list of Cost Centres you
are receiving, stop receiving the Bilmax21 reports or make any suggestions
on how we can improve the Bilmax21 reports to better meet your needs
please contact us by email at mailto:helpdesk@victrack.com.au


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