Prerequisites
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To use the Bilmax21 reports you need Internet Explorer 5.5 SP2 or greater. 
The reports are best viewed using a screen resolution of 1024 x 768.
You must use Internet Explorer to access Telmax because Firefox and
other Web browsers are incompatible with the reporting tools used by the
Telmax Web server.

To display the graphical trend reports at the foot of each report you
will need to install the free Microsoft Web components add-on
For Office 2000/XP (OWC10.EXE) from
http://www.microsoft.com/downloads/details.aspx?FamilyID=982b0359-0a86-4fb2-a7ee-5f3a499515dd&displaylang=en
For Office 2003 and later (OWC11.EXE) from
http://www.microsoft.com/downloads/details.aspx?FamilyId=7287252C-402E-4F72-97A5-E0FD290D4B76&displaylang=en
This software enables Telmax to show charges in graphical form.


You need to create a folder that will be used to save the Bilmax21 reports
into each month. This could be on your local hard drive under something
like \My Documents\Bilmax21 Monthly Reports alternatively it could be on
a network drive. It is important however that you save the Bilmax21 reports
into the same folder each month to ensure the historical trend graphs
function properly.

Accessing the reports
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You need to extract the reports using the following procedure,
  1.    Click on the zipped file attachment in the email to open.
  2.    This should open a new window in WinZip, click on Extract.
  3.    Select the folder you have created and click on Extract, the files
        will now be extracted into the folder selected.
  4.    If prompted by winzip to replace an existing file with this
        version click Yes to All. This will ensure that you have the
        latest version of the programs.
  5.    Close WinZip.
  6.    To run the Bilmax21 reports simply browse to the folder and click
        on the file, (eg. lenalewis Click here to run your reports).
        This will launch the Bilmax21 reports and a home page will appear.
  7.    Select the month you wish to view from the dropdown list.
  8.    Select the distribution list you wish to use if you have more than
        one, otherwise click OK to take you to the first reporting level.
  9.    Within the Bilmax21 reports there is a help button which provides
        details on how to navigate around the reports as well as explaining
        the key features and functions.
  10.   You can use the show directory as means of quickly getting to a
        specific call detail report. 

Need to Contact Us
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Should you require assistance, wish to alter the list of Cost Centres you
are receiving, stop receiving the Bilmax21 reports or make any suggestions
on how we can improve the Bilmax21 reports to better meet your needs
please contact us by email at mailto:helpdesk@victrack.com.au


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