Product Support and Maintenance Services

Trans-Mit offers a comprehensive range of support and maintenance options designed to ensure each customer gets the best possible return from their investment in our products and solutions.

The Support and Maintenance can be either directly with the customer or through a third party service provider. In both cases the same options are  available as is the quality of service for which Trans-Mit has become known.

Working closely with the customers allows us to ensure that our product development roadmap is heading in the right direction.

This facilitates the timely introduction of new improvements and enhancements our products such as the Telmax21 and Bilmax21 to meet the changing needs of the market.

The range of support and maintenance options include

• Telephone helpdesk

• Remote online access to systems

• National on-site coverage

• Online proactive system health checks and reviews

• Training

• Tariff updates

• Database and configuration data maintenance

• Report preparation and analysis

• Product customisation

 To find out more about Trans-Mit products and services  contact

Tel: (03) 8787 8744