What software applications can I access with Remote Access? What are support sessions with Remote Access? In order to use Remote Access, do I need to be connected to the Internet? Do I need to have QuickBooks software installed on both computers? Is Remote Access compatible with MacIntosh? Can Remote Access be used on computers that have firewalls? Are Remote Access connections protected? What is 128-bit Secure Socket Layer (SSL) encryption? Q: What software applications can I access with Remote Access? A: Remote Access Service lets you remotely view and control your clients' QuickBooks files. For $29.95/month, Remote Access Platinum lets you access any application on your computer or your client's computer. Back to questions Q: What are support sessions with Remote Access? A: Just invite your client to join a Remote Access support session, and you're set to access and manipulate his/her QuickBooks 2004 data files from the PC in your office, or even from the road. There is no need to visit a client or talk them through a problem on the phone. Both you and your client need an internet connection and web browser. Back to questions Q: In order to use Remote Access, do I need to be connected to the Internet? A: Yes. Both computers must be connected to the Internet. When you sign up for Remote Access, you'll receive a URL that allows you to access your computer remotely. Back to questions Q: Do I need to have QuickBooks software installed on both computers? A: No, QuickBooks software only needs to be installed on the computer you are accessing remotely. Back to questions Q: Is Remote Access compatible with Macintosh? A: Currently, Remote Access is available only for Windows 95 or higher. Back to questions Q: Can Remote Access be used on computers that have firewalls? A: Remote Access works through firewalls. Back to questions Q: Are Remote Access connections protected? A: We use 128-bit Secure Socket Layer (SSL) encryption to protect your connection. Back to questions Q: What is 128-bit Secure Socket Layer (SSL) encryption? A: 128-bit Secure Socket Layer (SSL) encryption is the highest level of encryption currently supported by commercial web browsers. This is the same type of security used by many financial institutions. Back to questions  Register Now! Existing User? Log in here.   Note: PC-based service. Subscription, registration and Internet access required. Terms, conditions, pricing, special offers, features, and service options subject to change without notice.